Privacy Policy

Here’s a general Privacy Policy template tailored for an e-commerce website like eienimeeni.co.uk. You should review and customize this according to your exact business operations, legal requirements, and data processing practices (especially GDPR compliance, since the site has a UK domain).

Privacy Policy

At Eieni Meeni (https://eienimeeni.co.uk), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via third-party gateways)

b) Technical Data

  • IP address

  • Browser type and version

  • Time zone setting

  • Operating system and platform

  • Usage data and website interaction (via cookies and analytics tools)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To manage payments, refunds, and disputes

  • To communicate with you (order updates, newsletters, promotions)

  • To improve our website, products, and customer service

  • To comply with legal obligations

3. Legal Bases for Processing

We process your personal data based on:

  • Performance of a contract (e.g., fulfilling your order)

  • Legal obligations

  • Consent (e.g., for email marketing)

  • Legitimate interests (e.g., website analytics, fraud prevention)

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery and logistics partners

  • IT service providers and hosting partners

  • Legal or regulatory authorities when required

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences via your browser settings. For more information, see our [Cookie Policy].

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy or as required by law.

7. Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or request restriction

  • Withdraw consent (where applicable)

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: support@eienimeeni.co.uk